Consultancy.
Education.
Consultancy.
Education.
PWM Cleaning: Provide Quality Services (SF)
- TSC Title: Customer Management
- Course Reference: TGS-2018500791
- Skillscode: EVS-CFC-1005-1.1
- Validity: 01-06-2019 - 04-03-2027
Training: 8 hours
Assessment: 1 hour
Course Information
Course Content [Courseware provided during training]
What You’ll Learn
✅ Observing good personal grooming, proper hygiene and display positive image
✅ Maintaining good interpersonal relationship and communication with customers
✅ Practicing good service delivery
Who Should Attend
This course is ideal for new entrants and current workers in the Environmental Services industry, including both company-sponsored cleaning crew and self-sponsored individuals exploring a career in cleaning.
It applies to job roles under the Progressive Wage Model (PWM) such as:
ü General Cleaner, Indoor/Outdoor Cleaner, Healthcare Cleaner, Restroom Cleaner, Table-Top Cleaner, Dishwasher, Refuse Collector
ü Perfect for anyone looking to build essential skills and succeed in the cleaning profession
Entry Requirements
Ø Able to speak, listen, read and use numbers at WPLN Level 1–3 or equivalent (ESS Literacy/Numeracy Level 1)
Ø With at least 2 months of cleaning work experience
Ø Own a smartphone with SingPass App
Ø Able to scan SingPass QR for attendance
Language
English
Certificate Obtained and Conferred by
You will be awarded a Statement Of Attainment (SOA) upon attainment of a minimum of 75% training attendance and pass the relevant assessments.
TSC Code: EVS-CFC-1005-1.1
Mode of Training
Classroom Facilitated Training (Face to Face)
Mode of Assessment
Role Play and Oral Questioning
Payment Mode
We accept payment via:
vPayNow
vGIRO
vSkillsFuture Credit (SFC)
Please note that corporate clients are required to make payment using their respective corporate bank accounts.
Course Fees & Funding
| Company | Category of Individuals | Course Fees (Training & Assessment) | SkillsFuture Funding | Total Nett Fees Before GST | GST (9%) | Total Fees Payable Inclusive of GST |
|---|---|---|---|---|---|---|
| 1 | Singapore Citizens and Singapore Permanent Residents | $250.00 | $125.00 | $125.00 | $22.50 | $147.50 |
| 2 | Employer-sponsored and Self- sponsored Singapore Citizens aged 40 and above | $250.00 | $175.00 | $75.00 | $22.50 | $97.50 |
| 3 | SME-sponsored local employees (Singapore Citizens and PRs) | $250.00 | $175.00 | $75.00 | $22.50 | $97.50 |
| 4 | Participants not taking any form of funding | $250.00 | - | $250.00 | $22.50 | $272.50 |
Schedules
Course Date: Currently, there is no available schedule
Time: -
Location: Placeholder Location Address
Training Dates: -
Assessment Dates: -
